Introduction
At Swoon ("we," "our," or "us"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect information when you use our emotional wellness application ("App").
We designed Swoon with privacy in mind, which is why we don't require account registration or personal identification to use our App. This policy describes our practices regarding your information and your choices concerning that information.
Information We Collect
Data You Provide Directly
When using Swoon, you may provide us with certain information directly, including:
- Facial data: Images captured through your device's camera when using the facial recognition feature to analyze emotional expressions
- Voice data: Audio recordings made through your device's microphone when using the voice analysis feature
- Text data: Written content you input into the App for emotional analysis
- Feedback: Any comments, suggestions, or communications you send to us
Automatically Collected Information
When you use our App, we may automatically collect certain information about your device and usage, including:
- Device information (such as model, operating system, and unique device identifiers)
- Usage data (such as features used, interaction patterns, and session duration)
- Technical information (such as IP address, network information, and crash reports)
Information We Do NOT Collect
To protect your privacy, we intentionally do not collect:
- Your name, email address, or other personal identification information (unless you provide it voluntarily for feedback)
- Location data (unless you explicitly grant location permissions, which are not required for App functionality)
- Social media account information or contacts
- Payment information (as Swoon is free to use)
How We Use Your Information
We use the information we collect for the following purposes:
Provide App Functionality
To analyze your emotional states through facial, voice, and text inputs, and to provide you with real-time insights and feedback.
Track Emotional Patterns
To create visualizations of your emotional trends over time, stored locally on your device.
Improve Our Services
To enhance the accuracy of our emotional recognition algorithms and improve the overall functionality and user experience of the App.
Personalize Recommendations
To provide tailored tips and suggestions based on your emotional patterns and usage of the App.
Data Storage and Security
Local Storage Priority
Swoon prioritizes local storage on your device whenever possible. Most of your emotional data and analysis results are stored directly on your device rather than on our servers.
This means your information remains under your direct control and is only accessible through your device.
Server Data
When data must be transmitted to our servers (primarily for improving our algorithms), it is anonymized and aggregated to remove any personally identifiable information.
We retain server-stored data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Security Measures
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data transmitted between your device and our servers
- Secure storage protocols for any data stored on our servers
- Regular security reviews and updates to our systems
- Limiting access to data to only those employees who need it to perform their job functions
Sharing Your Information
We respect your privacy and do not share your personal information with third parties, except in the following limited circumstances:
Service Providers
We may engage trusted third-party service providers to perform functions on our behalf, such as hosting services or data analysis. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
Protection of Rights
We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We do not sell your personal information to any third parties for marketing or advertising purposes.
Your Control Over Your Data
You have several options to control your information when using Swoon:
| Your Right | How to Exercise It |
|---|---|
| Access Your Data | View your emotional history and analysis through the App's dashboard |
| Delete Your Data | Use the "Clear History" feature in the App's settings to delete all stored emotional data |
| Control Permissions | Adjust camera, microphone, and storage permissions through your device settings |
| Stop Data Collection | Uninstall the App to stop all data collection immediately |
Children's Privacy
Swoon is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
If you believe that a child under 13 has used our App and provided us with information, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "last updated" date at the bottom of this policy and notify you through the App.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us using the email address above.
We will make every effort to respond to your inquiry within 5 business days.
Last updated: August 19, 2023